FAQ

I just placed an international order, how long will it take?

I will ship out your order within the week of the order, however in order to keep costs for international shipping low, economy shipping is the only option for now. This normally takes between 14-21 business days.

 

Will you ship to me? I’m International.

I am opening markets up as they are based on demand, so please let me know where you are from and I would be happy to set your location as a destination.

 

What’s the return policy?

Exchanges are encouraged, however since I have limited stock, I am happy to work something out with you if I don’t have your size. If an exchange won’t satisfy the issue, then you can receive your money back within 14 days of receiving your order, everything in new, unwashed, sell-able condition. Buyer pays for shipping back. Please email me at thunderandsmokeco@gmail.com for returns.

*LIMITED EDITION PRESALE ITEMS ARE FINAL SALE NON-RETURNABLE, EXCHANGEABLE DUE TO DEMAND TAKEN DURING PRE-SALE.

 

Will my information be sold?

Hell no. I don’t sell my customer’s information.